Frequently Asked Questions
The number of colors available vary based on your selected formula. Active Sport Classic and Puff can print up to 2 colors. Premium Plus options can print up to 3 colors. Xtreme Color options are printed in CMYK for full color prints. Active Sport Classic gang sheets can print up to 5 spot colors, and for most formulas we offer Pantone matching for an extra fee. You can also add metallic or neon inks to select formula types that utilize our stock colors for a small fee. Please see your chosen product page for further information.
Minimum order quantities depend on product/program. You can order as low as 1 transfer for our 1 color .15 and .25 cent programs. Other of our programs you can order as low as 8 transfers.
Minimum order quantities depend on the sheet size/type selected as well as your chosen formula. Some transfers have no minimums such as our 1-color, single image Active Sport Classic or Xtreme Color Digital, our DTF option. You can review the minimums and pricing on each product page or on the start order page in the right-hand column (at the bottom of the page on mobile).
Our daily cut-off time is 3:00pm, Monday-Friday. If your artwork is not print-ready/needs alterations, this can potentially add upto 48 hours onto your turnaround time. For print-ready artwork/print-as-is orders:
1-Color, single image jobs have a 24 hour turnaround. Gang sheets can get same-day service in some cases. 2, 3, or full-color designs have a 48 hour turnaround time. Tagless labels have a 72 hour turnaround time.
TKO offers a variety of heat transfer types. Our main product lines include screen-printed plastisol transfers, digital screen-printed transfers (both plastisol and waterbased), direct-to-film, and multimedia transfers such as silicone and various heat appliqués.
All orders ship via UPS.
Orders valued at $199 and up ship FREE via UPS Ground. If you live in a state that takes more than two days to ship to, our website automatically upgrades your order to 2nd Day Air for Ground rates.
Call or email us before checkout to charge your freight account for shipping.
For formula types featuring up to 3 colors, please submit vectored files in PDF, AI, or EPS format.
Full-color designs can be submitted via PDF, AI, PSD, PNG or vectored.
JPG and JPEG are NOT recommended.
We accept all major credit card types.
Yes, we offer scheduled on-site pick-up for local customers. We prefer customers to schedule a time to ensure your order is ready for pick-up prior to your arrival. Please note the turnaround times for formulas still apply.